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Product updates, guides and thinking from the team building Baack.

Why release a new headless CMS in 2026?

Published

In 2026, the modern development ecosystem is faster and more capable than ever. With AI-assisted tools like Claude enabling developers to scaffold entire applications in hours, indie developers, SaaS founders, and self-building engineers can ship single-page applications and static sites at unprecedented speed.

Despite these leaps forward, one core component of the stack remains frustratingly rigid and heavy: the Headless Content Management System (CMS).
Developers routinely voice the same frustrations across forums and communities: traditional headless platforms like Strapi, Sanity, or Contentful often come with heavyweight, complex admin dashboards. They force content editors out of the live page context into abstract forms, and they demand upfront, rigid schema definitions that make future iterations or schema migrations a long-term maintenance burden.

This raises an obvious question: Why release a new headless CMS in 2026?

The answer lies in re-imagining how content should be structured and edited for agile, fast-moving teams. At Baack, we believe content management shouldn't feel like navigating a complex enterprise database or context-switching between separate browser tabs. By combining a flat matrix architecture with seamless, permission-aware in-app editing, Baack delivers enterprise-grade content superpowers without the administrative bloat.

The Pain Point: Heavy Dashboards and Schema Friction

Traditional headless CMS platforms were built around a document or object-graph model. While powerful for complex, multi-channel enterprise publishing, this approach creates two major bottlenecks for modern indie developers and SaaS founders:

  1. Bulky, Disconnected Admin Experiences: Editing a simple headline or updating a hero image requires logging into a separate admin dashboard, navigating through nested collection types, making the update, and checking a preview URL. This disconnect breaks focus and makes minor visual copy adjustments tedious.
  2. Rigid Upfront Schema: Traditional platforms require you to define complete data models and relationships before writing a line of content. When layout needs change for one channel such as adding a new section, extending a list, or inserting an inline block developers must update the schema, deploy migrations, and refactor code across their application. Additionally because web page schema are often replicated across other channels that don't share the same visual structure, schema rigidity causes friction as an organisation grows.

The Solution: In-Page Editing

Baack flips this paradigm on its head by bringing content editing directly into the context of your deployed application.

Rather than sending editors to a distant dashboard, Baack provides a lightweight, front-end editor library that developers drop directly into their code base. This library is fully permissions-aware: it inspects the user's granted roles and permissions on the Baack platform in real time.

When an authorised editor or site owner visits the live site:

  • They simply click on any content element directly on the page.
  • The Baack library dynamically injects an editor into a modal over the existing page layout.
  • The user edits the content right where it lives and saves changes instantly.
  • Previewing the new draft is instant.

This approach gives customers and team members intuitive, visual control over static pages and single-page apps without exposing them to a complex CMS admin panel or risking structural breakage.

Under the Hood: The Flat Matrix Architecture

To enable this effortless editing experience, Baack takes an opinionated approach, rather than deeply nested document trees in favour of a content matrix structure. Rather than forcing developers to construct complex JSON schema upfront, content items in Baack utilise a clean table-like format driven by clear label references and a numerical sortOrder index.

How Developers Build with Baack

When coding a page, developers simply use lightweight components that query the Baack Content API using label references:

// Example component referencing a Baack Content item
<InlineText
name="hero_headline"
sort-order=0
fallback="Welcome to our platform"
/>

On click, the inline editor library fetches the exact content item corresponding to that label into the overlay modal for immediate editing.

Why a Matrix Approach Wins For Growing Sites

By using a flat matrix model instead of deeply nested schema, Baack delivers several critical advantages:

  • Effortless Extensions: Adding new paragraphs, reordering list items, or inserting new page sections requires no upfront schema definitions or database migrations. You simply append or re-index items via their sortOrder.
  • Simplified Long-Term Ownership: Schema migrations are notoriously error-prone when data is deeply nested. Baack's flat structure ensures long-term maintenance and content migrations remain straightforward and transparent.
  • Avoiding Channel Bloat: In schema-heavy architectures, web-specific layout structures often pollute the master content model. With Baack's flat matrix, core content remains decoupled from the presentation hierarchy, preventing structural replication issues across non-web channels.

Modular Composition: Component-Based Entity Referencing

A flat structure doesn't mean sacrificing modular design. Released in August 2026, Baack supports component-based entity referencing within the matrix architecture.

An entity matrix representing the core content of a page can seamlessly reference other independent entity matrix. This allows developers to compose complex pages out of reusable modules:

  • Global UI Components: Link a page entity to shared entities for navigation menus, footers, or sidebars.
  • Relational Contexts: Reference an "Author" entity matrix directly within a "Blog Post" entity to pull rich author details into the post without duplicating content.

This provides full component composition flexibility while retaining the simplicity of a flat content model with reuse to maximise the value of every piece of content.

Addressing Schema Constraints and Rules

A common critique of moving away from strict schema models is the loss of field-level validation rules. In traditional CMSs, schema enforce rules such as character limits, required fields, or format constraints directly at the data layer.

Baack addresses this head-on: while keeping the base matrix data flat and fluid, we are introducing a flexible **constraints and rules engine**. This system allows developers to layer custom validation rules over table matrix types as needed giving you validation in addition to the type safety and content governance when you want it, without forcing rigid schema overhead when you don't.

Conclusion: Enterprise Superpowers for Modern Builders

Baack was created to bridge the gap between enterprise-grade CMS capabilities and the lightweight agility required by indie developers, SaaS founders, and modern web builders in 2026.

By pairing a flat, modular matrix architecture with permission-aware, in-page editing, Baack eliminates the friction of traditional schema-based headless systems. You get the speed of static pages, the flexibility of instant content changes, and the peace of mind that your content model won't lock you into burdensome migrations down the road.

New Guide: Escaping the nested schema trap with the Baack content matrix

Published

Stop letting your CMS dictate your front-end architecture. We just released a best practices deep dive into the Baack content matrix approach, a paradigm shift for developers tired of the nested schema trap.

In traditional headless CMS setups, content often becomes a rigid mirror of your visual layout—leading to fragile, deeply nested "slices" and "blocks" that are a nightmare to maintain. Baack solves this with a Sparse Content Matrix, flattening your model into a flexible, two-dimensional grid of name/sort-order pairs.

Why switch to the matrix?

Here are the key advantages for your next project:

  • Zero Schema Pollution: Keep your API responses clean and predictable, regardless of how complex the UI becomes.
  • True Omni-channel Readiness: Pure data that isn't tied to a specific layout, making it easy to consume on web, mobile, or even AI agents.
  • Effortless Maintenance: Add fields or change layouts without the "nesting debt" of traditional relational migrations.

Ready to unbind your content? Read the full guide.

One year of Baack - From CMS to DXP

Published

Baack one year from CMS to DXP

Celebrating one year of Baack is a major milestone in our journey from "heavy lifting" to providing a robust platform that empowers developers to build sophisticated digital experiences with speed and reliability. When we started, our goal was simple: eliminate the complexity of building digital products, allowing creators to focus on their core product challenges rather than backend plumbing.

As we celebrate our first birthday, let’s look back at how far we’ve come over the last twelve months.

The Baack Timeline: A Year of Growth

September 2025: Laying the Foundations
By September, just 45 working days in, we had already made significant strides in building our core capabilities. We focused on essential infrastructure, launching key API endpoints including:

  • Core content type support for text, markdown, templates, and other primitive types.
  • Companies entry point, Search (entities only), and Membership groups, which powered our pre-registration mailing list subscriptions.
  • Role-Based Access Control (RBAC) with fine grained page entity support.
  • A secure Image API with image edge caching.
  • Initial Go-To-Market (GTM) experiments, exploring micro-app integrations like Xero-to-HubSpot synchronization.

Though our initial offering didn't cover every content type offered by competitors like Strapi Cloud or Contentful, we opted to focus on the features we needed ourselves. The market for headless content management is crowded, and we noticed many companies building their own CMS solutions accelerated by AI coding tools.

Our marketing adviser, a former CMO, had seen this route taken before. Their experience showed that custom-built solutions often increased the marketing team’s dependence on developers. This gave us the confidence to soldier on, knowing a space exists for a platform approach that creates a clean interface between marketing and engineering.

December 2025: Our First Live Integration

Early potential customers frequently asked for proof that the platform could scale. It’s a valid concern for any buyer looking to host their entire brand on a new content platform. To bypass the need for long-running integrations, we pivoted to building "one-click" apps that deliver instant value without the need for long-term buy-in. We scoured app stores for high-volume opportunities and were surprised to find that many common on-boarding integrations had poor reviews. With our experience in large-scale integrations, we knew we could do better.

By December, we successfully moved our first major micro-app 'Xero to HubSpot migration' into a fully live state with white glove support. This was a pivotal moment, proving our platform could handle real-world integrations at scale while stress-testing our database capacity and API performance (albeit with significant orchestration to avoid overloading partner platforms).

The systems we integrated had wildly different approaches to rate limiting, so we included a "sampling mode" to let users test results. Scheduling large migrations with hundreds of thousands of interdependent records was no small feat. It quickly became apparent that even for small businesses, we could easily hit Xero’s read limits and HubSpot’s push limits. Differences in data shapes often meant a single read from Xero resulted in hundreds of writes to HubSpot.

The systems we integrated had very different approaches to rate limiting so we included a sampling mode so that users could test the results. Scheduling large migrations with hundreds of thousands of records with inter-dependencies between them was no mean feat. While our platform could handle significant load it quickly became apparent that for even small businesses we would overload both Xero read rate limits ingesting and HubSpot pushes. The data shape differences between these two API often meant that a single read from Xero could result in tens or hundreds of writes to HubSpot. Then secure in our rich integration test suite, we’ve expanded to a fully self-service offering.

We were determined to build a genuinely 5-star experience. Making this process smooth for the user was key, providing continuous updates during migrations that could take hours. We succeeded, offering competitive introductory pricing by leveraging our platform’s speed to keep costs low. The only hurdle was the time required to polish the app due to insufficient documentation; we had to build based on live responses that were constantly evolving.

April 2026: Enhancing Communication and Performance
Spring brought a flurry of feature releases. We launched a preview of our highly anticipated Message Threads support, built on our existing group concept, enabling rich, context-aware collaboration.

We also achieved a significant performance boost, optimising our service to deliver content 30% faster by restructuring data under the hood, all without any breaking changes to the API surface.

May 2026: The "Technical Leap" and Community Engagement
May was a massive month for both visibility and technical capability.

  • Engagement: We were finalists in the Lord-Lieutenant’s Entrepreneurs Challenge, where we showcased Baack's capabilities through a "Farm View" prototype and an interactive riddle app.
  • Utility: We launched our free unbranded QR code generator, inspired by our own internal needs.
  • The Technical Leap: We rolled out webhooks for over 80% of our API surface, featuring fine-grained subscriptions and standards-based authentication and security.

June 2026: Official Launch and Maturity
This month marks our official launch week! We aren’t just celebrating a birthday; we are celebrating a platform that has evolved from basic core services into a mature, event-driven, and highly resilient system. To cap off the year, we just released Full Content History, giving every creator the safety net they need to build without fear.

Looking Ahead

Our "API-first" approach has allowed us to iterate quickly and build a DXP that doesn’t just store data but actively facilitates complex, real-time collaboration.

From our first internal lines of code to supporting our first users, our progress has been driven by a desire to reduce "notification hell" solve the "cold start" problem for integrations, and provide a true backend for digital experiences on a silver platter.

Thank you to everyone who has been part of this first year. We’re just getting started, here’s to many more.

Status Update: Connectivity Incident on July 13, 2026

Published · Updated

On July 13, 2026, between 17:45UTC and 17:56UTC, some users experienced connection issues. Our monitoring systems recorded this incident as a connection timeout lasting approximately 7-10 minutes.

Root Cause

The outage occurred during a planned switch of our Web Application Firewall (WAF), which necessitated DNS updates. Although both routes remained active at the network level, and we anticipated that cached DNS would prevent service interruption, some name records failed to transfer as expected, resulting in potential intermittent connectivity loss.

Commitment to Service

While our overall uptime for July settled at 99.976% remaining above our 99.9% Service Level Agreement (SLA) we recognize the impact this had on those affected. We are offering a full refund for July usage to all impacted users.

We apologize for the inconvenience and are reviewing our deployment protocols to ensure DNS transitions are more robust in the future.

Introducing Internal Customer Support Threads: Direct Connection, Simplified

Published

Message thread chat discussion connecting customers and business

At Baack, we believe the best tools are the ones you use to build your own success. Today, we’re excited to highlight how we’ve been using our own message thread capabilities to revolutionise our internal customer support experience and how you can do the same.

We’ve recently enabled a way to associate chat threads directly with a customer company, creating a seamless, dedicated line of communication for our team to connect with yours.

A Feature Born from Experience

The message thread concept isn’t new to our platform; it’s been powering our Xero to HubSpot migration tools for some time. When we needed a faster, more integrated way to handle customer support discussions, we didn’t look for an external solution. We looked at our own API.

In just a few hours, we built a functional messaging support feature using those existing thread capabilities. It was a powerful reminder: the most effective tools are often the ones you already have at your fingertips.

How It Works

  • Customer Ownership: Message threads are owned by the customer, ensuring the content remains under their control.
  • Identity & Security: The discussion leverages the Baack user login feature, using your current identity. While our initial concept utilised the Baack client context https://api.baack.co/n/v1/clientcontext, our system is flexible enough to integrate directly with your customer company's identity provider.
  • Simplicity by Design: Perhaps the most surprising part of this implementation? We were able to create the entire solution with just about a hundred lines of vanilla JavaScript.

Built on Solid Foundations

Our message threads are built upon our established group concept. Because groups already support membership lists and notification settings, they were the logical choice for capturing both the participants in a thread and their specific notification preferences. By utilising this model, we gain the full history of group membership, which is critical for maintaining clear, secure, and organised communication channels.Get Started

We built this because we needed a better way to support you, and we’re thrilled to see what you build with these same capabilities. Whether you are managing complex support tickets or simple internal discussions, our message thread API is designed to adapt to your enterprise needs.

Let’s Discuss Your Needs

Are you looking to streamline your own customer interactions? We’d love to discuss how you can leverage Baack to build tailored support experiences for your team and clients. Reach out to us today to explore your custom solution needs and see how our platform can scale with your business.

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